How do I update a provider's DEA and NPI numbers from pending?

When a provider account is first created you are required to fill in the DEA and NPI fields. If the number are not known at this time we'll enter pending. When you know the DEA and NPI numbers you can let us know and we'll enter them or you can follow the proceeding instructions and enter the numbers.

Admin level users can edit provider settings by selecting the manage providers option. Select the provider's name from a drop down list and click edit user settings. Edit the NPI and DEA fields by entering the correct numbers in the respective fields. Select update provider info.

The numbers should now generate correctly on prescriptions, including the XDEA number which is automatically generated into the EMR based on the DEA number you enter.

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