Can users reset their own password if they forget?

If you would like a provider to be able to reset their own password, a feature can be enabled to facilitate this.  This method would allow users to reset their password via text message.  On the login screen will see a link that says "Forgot Password?":

 

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When clicked, the user will be brought to another screen to enter their username and the last four digits of their cell phone number:

 

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Once this is filled out, and the user clicks RESET, they will receive a text message with the new password.

 

*NOTE:  In order for this method to be successful, a user's cell phone number must be entered into the Cell Phone prompt under the Manage Users admin function.  Otherwise the user will receive an error:

 

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