There are many reasons why a person would not get to LOA3. Some examples of why this happens are:
- User started registration but did not complete it all the way.
- User was not able to answer the KBA questions correctly.
- User gave wrong last name.
- User gave his office address instead of the home address or the legal address that is with the public records.
- User gave wrong 4 digits of SSN
- User is new to the country
Common errors include:
- Did not answer KBA (Knowledge Based Assurance) Questions
- DBA Fail
- NID (Discovery Check) – Addr Last Name Match Fail
- NID (Discovery Check) – SSN Exists Fail
- 6Yr – Professional License Search, 6Yr – Driver’s License Search – Fail