Do I ever have to renew my certificate with Verizon?

Providers will not have to identity proof ever year with Verizon, but will need to renew the certificate, change the Verizon password and pay an annual EPCS fee.

There will be a notification in the NewCrop portal alerting the provider of this date and of the payment due. Verizon will send an email to the email address on file with a link to the Verizon website and instructions on how to renew the certificate.

Once the certificate can renewal has been requested, the approval can take (at the longest) 24 hours, but is usually approved in under an hour. Providers should be careful to renew before the annual expiration date in order to avoid interruption in the ability to prescribe controlled substances.

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