Knowledge Base
Meaningful Use
- Sending reminders to patients about follow-up or preventative care
- Generating lists of patients by specific conditions
- Immunization Registries Data Submission
- Sending a transition of care summary to another provider
- Implement Drug Formulary Checks
- Protect Electronic Health Information See all 26 articles
General
- Uploading scans blows up the image to a much larger size when viewed
- Password Reset Error: The information entered failed to match our records
- Can users reset their own password if they forget?
- How can I run a report that shows all patients in my EMR?
- If I add a patient note, will it carry over to future visits?
- How do I update a PCP's information if it is incorrect? See all 58 articles
Admin features
- How do I change a user's name in Stratus EMR?
- How will changing my last name affect my Verizon account and e-prescribing?
- How do I add or delete drugs available to dispense in my clinic?
- How can I change the auto logoff time period for my EMR?
- Where can I record SNOMED procedure codes in the patient's chart?
- How can I include my clinic's name and address on a visit summary? See all 30 articles
Labs
Billing
- Can I verify insurance eligibility through Stratus EMR?
- New Clients: How do I get started with E-Billing?
- How do I record the billing codes I use and their associated fees?
- How do I make changes to existing charges / payments in Billing History?
- How do I list the provider for a counseling visit on the claim form?
- How do I adjust the print settings for the HCFA 1500 form? See all 28 articles
Calendar
- Is there a limit to how far into the future staff can schedule appointments?
- Can we automate the hiding of calendars depending on what day or time it is?
- How do I add an Appointment Type to my Calendar?
- Can we prevent appointment scheduling outside of a provider's working hours?
- Where can I find a patient's next appointment info?
- How do I see the calendar by each calendars appointments? See all 20 articles
Prescriptions
- What is the Note field for on e-prescriptions?
- Do I have to enter my Verizon password every time I send a controlled substance e-prescription?
- Why won't my Verizon UIS app generate a One-Time-Passcode when requested?
- Why did I suddenly stop receiving text messages for my One-Time-Passcodes?
- EPCS ERROR: Error 500 - Internal Server Error
- EPCS ERROR: Please enter username, password and try again See all 38 articles